| Which element of a computer system is more important: the hardware or software? Ask technical communicators and they will answer: "None of the above. It's the computer user." |
Technical communicators can take on a wide range of tasks: from writing a weekly computer column for a newspaper to presenting training courses in network engineering. |
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Increasingly their expertise is used in the design of new software and hardware products. With new IT systems offering more features, product usability has become a critical design factor. |
