technical support
FANCY THESE TASKS? 0=Not at all 1=Perhaps 2=Sounds OK 3=Suit me perfectly
| Install and configure computers, software, and peripherals. | ||
| Diagnose and solve hardware and software faults, or talk users through their problems to find a solution. | ||
| Maintain an up-to-date customer contact list, and keep in touch continually through face-to-face meetings, phone calls and e-mails. | ||
| Keep records of users' product versions, upgrades and software licences. | ||
| Control user status levels and access permissions. | ||
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