| The technical analyst's role is to come up with the 'big idea': to identify new opportunities for helping organisations operate more effectively through the use of IT systems.
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In the private sector, for example, a technical analyst might be set the task of identifying the best mix of software and hardware for running a new customer information centre. |
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In the public sector technical analysts take leadership roles in diverse projects ranging from revenue processing, hospital facilities management, to food standards compliance. |